Berlin Business Process Management & Operational Excellence
SGSS will participate in the Berlin Business Process Management & Operational Excellence in Berlin on 15 February 2018.
Laurent Marochini, Head of Innovation and Process Improvement, will be a speaker on the roundtable “Performance management in the digital age” from 3:35pm-4:10pm.
The panel discussion will provide insights on:
- BPM and digitalization; a new wave
- How to find optimal KPIs to measure performance
- Are KPIs true indicators of performance in the digital era?
- Do your KPIs reflect your process inefficiency?
- The future of quality