Accessibility statement

Société Générale undertakes to make its website accessible in accordance with Article 47 of Law No. 2005-102 of February 11, 2005.  

To this end, it shall implement the strategy and actions detailed in its multi-year plan which is currently being drawn up.  

This declaration of accessibility applies to site web securities services. 

COMPLIANCE STATUS  

The  Societe Generale Securities Services website is not compliant with WCAG 2.1 Double-A (AA) level due to the non-conformities and deviations listed below.  

TEST RESULTS  

The compliance audit carried out by Ipedis reveals that the compliance rate is 45,24%:  

  • 19 compliant criteria
  • 23 non-compliant criteria
  • 14 non-applicable criteria

NON-ACCESSIBLE CONTENT 

The contents listed below are not accessible for the following reasons.  

Non-compliance  

Several elements of non-compliance are described in this document, some of which are recurrent on several pages:  

  • Images do not have relevant alternatives.
  • Videos do not have subtitles or audio description.
  • Videos do not have a transcription for screen readers.
  • Some items should be on a list.
  • The reading order is not correct.
  • Personal information input fields do not have autocomplete options.
  • Color is used as the only means of conveying information
  • Some text is not contrasted enough.
  • Not all page elements remain visible and functional, even when zoomed to 200% or more.
  • Page elements do not remain visible and accessible, even when the window width is reduced to 320px.
  • Some layout elements are not contrasted enough.
  • When the text style properties are changed, there is a loss of content in places.

Derogations for disproportionate loading  

No derogation identified  

Content not subject to the obligation of accessibility 

No content not subject to the accessibility obligation  

ESTABLISHMENT OF THIS DECLARATION OF ACCESSIBILITY   

This statement was made on 08/7/2025.  

Technologies used for the website developement:  

  • HTML5  
  • CSS  
  • JavaScript  

The tests of the web pages were performed with the following combinations of user agents and screen readers:  

  • NVDA with Google Chrome  

The following tools were used in the evaluation:  

  • Web Developer Toolbar  
  • Focus   
  • Contrast Color checker WCAG  
  • Accessibility insights for web  
  • Axe dev tool  

Pages of the site having been the subject of the verification of conformity:  

  • Accueil
  • Mentions Légales
  • Accessibilité
  • Authentification
  • Contact
  • Plan du site
  • Recherche
  • Toutes les implantations
  • Société Générale Securities Services in Italy
  • Externalisation front-to-back (CrossWise)
  • Nous connaître
  • Médiathèque
  • Insights

FEEDBACK AND CONTACT  

If you are unable to access any content or service, you can contact the website manager to be directed to an accessible alternative or to obtain the content in another form:  

Contact the communication department of Société Générale at the following address:  Sgss.Com@socgen.com

COMM/EDE-EDT 
Tours Société Générale 
189 rue d’Aubervilliers 
75886 Paris cedex 18 

CONTACT CHANNELS   

This procedure is to be applied in the following case:  

You have reported to the website manager a lack of accessibility that prevents you from accessing any of the content or services of the portal and you have not received a satisfactory response.  

Défenseur des droits Libre réponse 71120 75342 Paris CEDEX 07  

Multiannual scheme and annual action plan

Société Générale is committed to making its websites and applications accessible, in accordance with the article 47 of the Act No 2005-102 of the 11 February 2005.
For this purpose, we will carry out the strategy and actions listed in Multi-year accessibility plan and the Annual accessibility improvement plan.
This accessibility statement applies to www.securities-services.societegenerale.com.