Artificial Intelligence

Following SIBOS 2021, It is clear that the lessons learned from the pandemic and its impacts on our profession are leading us to rethink our business models by putting the customer at the heart of this transformation and by activating all the levers offered by the digitisation and dematerialisation of services. This is the strategy pursued by SGSS, which...

Collaboration between the financial services industry and FinTech ventures continues to gain traction, opening up exciting opportunities for both. The rapid progress being made in areas such as big data, artificial intelligence and machine learning is increasingly being seen as an opportunity rather than a disruptive threat. Working in partnership enables the...

Can automation, artificial intelligence and outsourcing resolve inefficiencies?

Matthew Davey shares his views on how middle and back-offices can make use of artificial intelligence.