!css

SGSS welcomes the “mouvement luxembourgeois pour la qualité” to its premises

Societe Generale Securities Services (SGSS) Luxembourg welcomed the “Mouvement Luxembourgeois de la Qualité”* (Luxembourg Movement for Quality) to its offices to mark “La Semaine de la Qualité” (quality week), held from 18 to 22 November 2013.

On Monday 18 November, SGSS opened the Week by organising a seminar called: “Return on investment – The financial sector’s point of view”. SGSS clients, prospective clients and partners were welcomed by Olivier Renault, SGSS’ Country Manager in Luxembourg, who presented the pillars of a quality approach within the financial sector. Guests were then able to take part in three workshops on the following topics:

  • “Customer service as a crucial vehicle for the quality approach” with Etienne Deniau, Global Head of Business Development, Asset Managers and Owners at SGSS,
  • “Visual management” with Benoît Willers, Head of Custody and Issuer Services at SGSS Luxembourg,
  • “Innovation: societal and technological trends” with Valérie Vercoutre, Head of the Observatory of Innovation at Societe Generale Montreal.

The seminar ended with a testimonial from Philippe Chossonnery, Deputy General Manager of Amundi Luxembourg, who came to talk about the way the quality approach is viewed by a client.

SGSS has already received recognition in the field of quality. Indeed, in 2012 SGSS received the “Luxembourg Quality Award” (Prix Luxembourgeois de la Qualité) from Etienne Schneider, Minister of the Economy and Foreign Trade in Luxembourg. This award, in the ”Large-sized Companies” category, was for the best organisation recognised for the quality of its products and services and its commitment to customer satisfaction.

SGSS was the first bank to receive this award and wanted, through the first day of this year’s Semaine de la Qualité, to share its experience for an efficient and innovative quality approach with a wider audience.

*The “Mouvement Luxembourgeois pour la Qualité” (Luxembourg Movement for Quality), an independent body of reference, aims to promote and encourage the implementation of initiatives in favour of quality and its management in the Grand Duchy of Luxembourg. The “Luxembourg Quality Award” has been awarded in Luxembourg since 2004.

May
2017
QNB Suisse SA appoints SGSS in Ireland for its pioneer UCITS-compliant umbrella fund
QNB Suisse SA, a subsidiary of Qatar National Bank, has selected SGSS in Ireland to help establish and support QNB...
Fund Distribution Services
QNB Suisse SA, a subsidiary of Qatar National Bank, has selected SGSS in Ireland to help establish and support QNB Global Funds ICAV, its European UCITS-compliant umbrella fund.
en/newsroom/news/news/news/qnb-suisse-appoints-sgss-ireland-for-its-pioneer-ucits-compliant-umbrella-fund/
May
2017
French national pension fund for the self-employed appoints Societe Generale Securities Services for custody services
Following a public tender, CNAVPL*, the French national pension fund for self-employed professionals, representing a...
Apr
2017
SGSS innovates with Euronext to provide a new fund investment solution
SGSS is contributing to an innovative model, Euronext Fund Service, to facilitate investments in funds for domestic and...
Fund Administration and Asset Servicing
SGSS is contributing to an innovative model, Euronext Fund Service, to facilitate investments in funds for domestic and international investors.
en/newsroom/news/news/news/sgss-innovates-with-euronext-provide-new-fund-investment-solution/
Apr
2017
Fighting poverty and striving for women empowerment
Mar
2017
SGSS strengthens its coverage team across Southern Europe
SGSS has appointed Lucrezia Brucoli as Head of Coverage to support business development across Southern Europe.
Appointments
SGSS has appointed Lucrezia Brucoli as Head of Coverage to support business development across Southern Europe.
en/newsroom/news/news/news/sgss-strengthens-its-coverage-team-across-southern-europe/
Feb
2017
Quarterly Financial Information
2016: HEALTHY GROWTH IN GROUP NET INCOME
Results
2016: HEALTHY GROWTH IN GROUP NET INCOME
en/newsroom/news/news/news/quarterly-financial-information-2/
Jan
2017
SGSS in Italy launches Synapse, a new service to support fund distribution
Societe Generale Securities Services in Italy (SGSS S.p.A.) launches SYNAPSE, a new service to support fund distribution...
Jan
2017
SGSS strengthens its Coverage, Marketing and Solutions team
SGSS has appointed Matthew Davey as Managing Director and Head of Business Solutions to reinforce its service offering...
Appointments
SGSS has appointed Matthew Davey as Managing Director and Head of Business Solutions to reinforce its service offering for institutional investors, asset managers, financial intermediaries and corporates.
en/newsroom/news/news/news/sgss-strengthens-its-coverage-marketing-and-solutions-team/
Dec
2016
Altana Wealth Limited selects SGSS in Ireland for its UCITS fund structure
Altana Wealth Limited in the United Kingdom has appointed Societe Generale Securities Services (SGSS) in Ireland to...