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SGSS in Russia wins service quality award

SGSS in Russia has received an award for service quality in the “Infrastructural Institute of the Year” 2012 survey.

Societe Generale Securities Services (SGSS) in Russia has received an award for service quality in the “Infrastructural Institute of the Year” 2012 survey organized jointly by the Russian Professional Association of Registrars, Transfer Agents and Depositories* (PARTAD) and the Russian "Securities Market" publishing house.

SGSS received the 2012 Service Quality award at the 7th annual ceremony held in Moscow in July 2013. This award, which is a national challenge open to all financial market providers, recognises all the initiatives of an organisation which contribute to its pursuit of quality and continuous improvement. The survey was conducted by an independent panel of professional securities market participants.

This award complements recent industry recognition for SGSS in Global Investor / ISF** magazine’s 2013 Sub-Custody Survey, naming it Sub-Custodian of the Year in Russia for the 3rd consecutive year.

SGSS’ permanent drive for quality is key for it to be able to provide a consistent, first-rate and faultless customer service against a background of stronger regulations which require the increasing standardisation and traceability of processes. These awards underline the commitment of SGSS’ Russia-based staff and their dedication to accompanying their clients in the growth and development of their business.

* The Professional Association of Registrars, Transfer Agents and Depositories (PARTAD) is one of the first self-regulatory organizations of professional Russian securities market participants; PARTAD has been working in the industry for over 17 years. To date, Association membership includes over 90 major registrars, depositories and specialised depositories.

** Global Investor incorporating ISF is a leading monthly magazine covering the global asset management and asset servicing industry.

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